Passion Project

Creating bonds
across the globe

Vagabond

A concept for a digital platform to connect backpackers while abroad.

Role

Product Designer

The Challenge

While traveling solo through South East Asia, I found that meeting other travelers and locals who appreciated the same activities as myself was difficult. I used apps like Tinder to varying degrees of success and resulting in a few very awkward moments. Upon my return, I chose to create an app that would solve some of these painpoints of the solo vagabond.

The Approach

The Vagabond app has gone through 2 iterations since it’s creation. The first design was based solely on my own personal experiences. With the realization that my users would ideally represent several different groups of people, I chose to conduct user research and revamp the app to better suit my user’s needs.

Research

I conducted research by interviewing different travelers which revealed that several travelers felt the same pain point: it was difficult to meet other people who wanted to do similar activities as them. Travelers spoke of the joy of meeting other people and creating bonds that have withstood past a trip’s end, and many stated that meeting people from other cultures and background was a primary reason for travel. The most common ways to meet fellow travelers included meeting in person in public areas and specifically hostel common spaces or rooms. Other’s listed apps including dating apps (tinder, bumble, and hinge), Couchsurfing, and Meetup. Each app provided a specific function, such as meeting people in your area or finding local recommendations or accommodations, but several people mentioned that they needed to use two or more apps in tandem to complete the necessary tasks.

Interview Quotes

How have you met other travelers while traveling?

“I’ve used Tinder, Couchsurfing, and Meetup. In general, a combo of these apps gives
you a feel for the diversity of events and activities going on in a city and let’s me meet people.”

“I’ve also had shitty Tinder dates in foreign countries where, in hindsight, I would have rather experienced the evening alone than to be tethered to some person I didn’t vibe with at all.”

"I've met people through facebook groups or couchsurfing, but I haven't used those very much"

"I've met a ton of people through shared group activities"

Interview Quotes

What do you look for when trying to find other travelers to spend time with?

“One of the most difficult parts about meeting people while traveling is finding someone who is on the same timeline and going in the same direction”

"I would generally only spend time with people with similar interests and agendas."

"I want to meet people who like to travel the same way I do - I am a morning persona and I love going on hikes and taking photos, but I am not into parties and drinking. It's important to me that my travel companions value those same activities and has a similar schedule"

I found one particular finding from travelers between the ages 35-55 interesting. Many stated that it was more difficult for them to meet people than it had been in earlier years. This age groups spend less time In shared accommodations like hostels and more time in individual housing including airbnb and hotels. Furthermore, many mentioned that they preferred not to travel with people in younger age groups, however, upon further questions, most of their pain points originated from meeting up with fellow travelers who didn’t have similar goals of traveling as them, while they were happy to travel with younger traveler who had similar motives. Meeting other travelers also altered and added to people’s travel locations and plans. Several anecdotes related to meeting a fellow traveler and making a decision to stay on the same travel path for commrodery and financial benefits (the ability to share hostel rooms or rides). Similar travel paths also positively influenced travelers decisions to spend more time with others that they organically met - ie when they met someone who was traveling to the same locations they were traveling to they were more likely to spend a significant amount of time with them after meeting. Finally, safety came up frequently - both as a reason/benefit to meeting other travelers as well as a barrier to meeting others. Overall, meeting others while traveling left incredibly positive impacts on user’s travel experiences and formed bonds that lasted after they returned home, but at times it was difficult to find other travelers who traveled at the same pace and had similar interests.

Challenges and Considerations

Because this is a social platform, it will be important to have a solid user base - how can I direct new users to sign up? Some thoughts included thinking through low barriers to entry, social media integration, micro-influencer media campaigns, affinity group sponsorship.

Travelers will use the app heavily for a specified period of time, but how can I keep up user interaction and encourage repeat usage? Solutions included providing a ‘locals’ function that allows travelers to meet/host travelers while at home, and send push notifications about travel ideas based on previous trips or interests.

Travelers will come from a wide range of cultural backgrounds, differing levels of language efficiencies, and varying levels of abilities. How do I ease these barriers? Some ideas included google translation integration, prioritize inclusivity through rigorous abilities testing, be ever mindful of language, iconography, and cultural significance of colors.

Audience

The audience base for Vagabond focuses on “backpackers” - those traveling for at least 4 weeks of travel to different countries or cities. The age range varies between 18-55.

Goals

I created three goals based on my research and insights which ultimately influenced what I chose to include in the features

Create a digital platform for social connection that prioritizes similar travel motives and time frames.

Focus on cultural diversity and inclusivity.

Promote safe interactions

Feature Prioritization

Although it was tempting to add in every feature that a backpacker may find useful while meeting or choosing social activities, I chose to focus on the moment of connecting two people with inclusivity as a key component..

MVP

Motive identification

Match compatibility based on motives and destinations

Filter capabilities  

Google translate integration

Meetups

Iteration 2

Trip viewing

Events and activity recommendations

Forums

Ride/cost shares

“Locals” hosting

User Flow

The user flow is simple and straightforward with a fixed bottom nav for easy navigation. The onboarding process allows travelers to add in future and current trips. Geo locations tap into where the traveler currently is to match with nearby backpackers while a filter system ensures each person will be matched with someone with similar interests, qualifications, and pace.

Visual Design

A fun and friendly logo, bold typography and colors that represent the horizons backpackers continually chase. Many travelers spoke about the necessity to be open and friendly in order to meet someone to travel with. With this in mind, I made the branding clean and welcoming.

UI Design and Prototyping

The overall resulting product design utilizes the visual language while creating simple direct CTAs with an uncomplicated and streamlined journey.  The buttons, typography, and systems are minimal and bold to communicate quickly and efficiently the actions that the backpacker needs to take to connect with others.

Learnings

Listening to your audience is key. Even when you come from the user group you are designing for, you won't represent every user and chances are the rest of your user group will have insights that can drastically change your product.

With every step you take, always consider the implications of your designs on different social groups. Earlier versions accounted only for the well being of my direct users, but while revisiting initial ideas, I realized that there could have damaging implications on local groups of people. As designers, we have a responsibility to constantly keep in mind how the effects of our products can ripple.

More Work

Let's Connect